Our Refund Policy:
Since the items and ranks you receive when purchasing are Digital Intangible Items, there is a strict no refund policy.
Since you can not replace the time it took to assign you your rank, and/or give back the items you received no refunds will be granted.
This accounts even if you were banned, or muted.
Executing a charge back/dispute will get your account banned from our server automatically.
GhostCraft would like to advise that all payments are made through the server store are final.
This means once you make a purchase you cannot claim your money back if you want it later down the line. We do not offer refunds to customers. Please take time and care when choosing to make a purchase. Before purchasing, you must understand and agree to the following terms of service agreement. The account holder of the payment gateway also be over the age of 18 or have consent from someone over the age of 18.
1. You are over the age of 18 or have parental permission.
2. You have the authorisation to use the debit/credit card and/or PayPal account.
3. You will not charge back, dispute, reverse any payments.
4. You will not abuse your gifts and/or ranks.
5. We reserve the right to ban any account without notice for any reason.
6. We always have permission to change or delete packages/(rank) perks.
7. We are allowed to delete your packages/(rank) perks without any reason.
8. Charge-back will result in a perm ipban/ban.
9. Top voter vouchers only valid without a sale.